Browser Not Supported: One Year Later

It's been a year and a bit since Lexity--Vurve, at the time--launched with the AIEE (Ancient Internet Explorer Experience) page, in which we refused to support customers who insisted on using Internet Explorer below Version 8. When we re-launched as Lexity this year, we kept the policy and the page, after updating it to a friendlier, not-so-Blue-Screen-Of-Death design.

We had some thoughtful feedback and wanted to come back to everyone with an update, for those who might be curious about how it went. Here is a short but typical time in the Lexity neighborhood, including hits from paying customers who are signed in and new visitors to our front page:

Visits from all versions of Internet Explorer combined are below 10%; here's the breakdown:

IE6 is no longer even a blip on the radar, thank goodness, and less than 1% of total traffic (9.26% of 9.51%, in this sample) strongly suggests that IE7 can also be ignored.

While graphs and stats are lovely, the real test is in customer reaction. I'm happy to say we've had exactly zero customers who were unable to make the switch from IE6 or IE7 to a modern browser, and zero complaints from prospective customers who were unwilling to do so.

What are you waiting for? Grab the conditional comments from the Browser Not Supported blog entry and get your own AIEE page up today!

Kent Brewster

Comments

[Sunnie @Online Printing Services]

That's a good thing. IE is becoming less and less used because there are faster substitutes to it like Firefox and Chrome.